Show Notes:
Monique Citro is a Vermont mover and shaker! Today she spills the tea on how a bar tap led to a scandalous surprise, how to make piles of cash at a casino and why building your own path in life will eventually pay off.
Monique shares what led her to transition from becoming a broadcaster to a classic bartender and why she aspires to change the face of medical sustainability.
Tune in to get a sneak peek at a bunch of fascinating stories that will make your day.
TimeStamps:
[0:34] About Monique Citro and a snippet of her journey
[2:39] Monique talks about her personal crusade
[5:42] Monique shares what it’s like being “In the weeds”
[9:30] What Monique learned about the art of customer service during her hospitality days
[11:55] The most hilarious story she ever experienced as a bartender
[14:35] Monique suggests one thing that customers can do differently
[19:15] Monique confesses to her work romance relationship affairs
[21:29] Monique’s opinion on an acceptable tip percentage in the US
[23:57] If you order something and it comes out wrong, what would you do?
[25:50] Monique’s favorite restaurant
[27:06] Monique shares how she’s coping during these unprecedented times
[30:34] Where to learn more about Monique
Quotes:
“Word of mouth can kill a business.”
“Being a bartender is like being a mother you forget how painful it is to give birth.”
“If the person says they know the owner, they don’t know the owner.”
Restaurants Mentioned:
Butch and Babes: https://www.butchandbabes.com/
Connect with Monique:
Facebook: https://web.facebook.com/monique.citro
Instagram: https://www.instagram.com/cellobebe
Twitter: https://twitter.com/moniquecitro
Her Work with Gregory Douglass: https://www.gregorydouglass.com/videos